Guarantee | Returns


Tribal Earth® prides itself on its customer service and support. We personally stand by every one of our products. Our jewellery is produced with great care and attention to detail. We hope you will be delighted with your purchase. However if you are not 100% satisfied with your product, please return it to us for a full refund or replacement.         

Anytime. Anywhere. Any Reason. Our Tribal Earth® Guarantee.


Tribal Earth® will happily refund the full value of your order purchase price or do an exchange for the same value. With our 30 day right of return policy there are no exceptions. 

Return to: 
Tribal Earth® Returns
c/o Pacific Collections
9 Poturi Street
Tauriko Business Estate
Tauranga 3110
New Zealand
Please package unused goods carefully and keep a record of your return shipment until you have received your replacement or refund. 
For additional information on our return policies please contact us on +64 7 543 3313 or e-mail us at